nanjikinanja
About Company
Upholstery Warranty Details
- Description of the fabric and leather warranty
Fabric and leather are warranted to be free of defects in materials and workmanship for one year from the date of sale. This warranty covers seam failure, fabric separation, and nap loss. - Coverage of defects
This warranty DOES NOT apply to pilling, fading, shrinking, dye lot variations, tears, scratching, fraying, stretching, wearing, or flattening of the nap. - Characteristics not considered defects
Chenilles, velvets, and velvet-types have an inherently soft texture and will shade, crush, and mark more easily than most fabrics. These characteristics are not considered to be a defect. - Exclusions from the warranty
Damages and defects resulting from abuse, neglect, exposure to extreme temperatures, or pet damage are excluded from the warranty. - Natural markings and color variations
Natural markings such as scars, brands, grain variations, wrinkles, etc., will be considered normal characteristics and not construed as defects. No two leather hides are ever the same, so color variations could occur. - Proof of damage
Franklin Corporation may require proof of damage for warranty claims.